01
1st Contact
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by phone or e-mail
Direct
University/Organisation
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submit form with personal data
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Prior visit (if requested)
Booking and payment
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The reservation is guaranteed by the advance of a downpayment of € 150,00
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A lease is signed, with which the residence rules are handed over
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At the signing of the contract takes place the payment of the 1st month and the last month rents.
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the downpayment of € 150,00 becomes the deposit upon check-in and will be refunded upon check-out.
Service Terms
Tenant required documents
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ID Card / Passport
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Proof of enrolment issued by the University (igetHOME College residences)
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Proof of connection to the company / institution / organization (igetHOME Corporate residences)
Rent payment
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On the 1st working day of the month to which it refers
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Payment methods: Bank transference (IBAN/SWIFT); cash.
Check in
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From 14h00 to18h00
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If it is impossible to comply with this schedule, the client should contact igethome, to check this possibility
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Verification of the furniture, materials and utilities of the house, upon entry through checklist
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Check in form is signed
Check out
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Up to 12h00
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Verification of the furniture, materials and utilities of the house, upon entry through checklist
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Deposit Refund
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Check out form is signed
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Completion of satisfaction form to improve our service
02
What is included
The rent includes
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Consumption of electricity, water, gas
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Wi-Fi Internet (speed: 100Mb or 200Mb depending on the residence)
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TV 100 channels (common area - depending on the residence)
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Use of household appliances and utensils of the residence
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Weekly cleaning of common areas
Each room includes
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Individual bed
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Bedside table + LED Lamp
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Desk with LED lamp + chair
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Loundry basket
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Wardrobe with hangers
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Mirror
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Rug
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Bed linen
Winter Duvet + Summer Duvet
2 duvet covers
mattress guard
2 sets of sheets
1 pilow and 2 pilow covers
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Towels
2 bath towels (large / 500gr)
2 face towels
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Individual key
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Polar blanket
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Every room has a window
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Optional extras on request with additional cost:
Weekly maid service of the room
Every igetHOME residence has:
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A maximmum of 3 bedrooms for each bathroom
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Common TV with 100 channels
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Wi-Fi Internet (100Mb)
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Heating
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Washing machine
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Stove and Oven
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Refrigerator with freezer or both separated
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Microwave
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Toaster and sandwisher
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Kettle
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Kitchen utensils
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Iron and iron board
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Fire extinguisher, Fire blanket and warning signs
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1st aid kit
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Sinaletic
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Residence rules wall posted
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Important contacts wall posted
03
FAQs
What is a security deposit?
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Security deposit is a guaranty amount set by igethome. It is not a rent, but it can be equivalent to the value of one rent.
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This amount is retained by igethome until checkout, by checklist verification, and is fully refunded to the client unless there are any anomalies / damages / losses, due to bad use by the client and that will compensate the replacement costs.
Does igethome guive a receipt?
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Yes. igetHOME is 100% law compliant.
Am I allowed to receive any visits?
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Each additional user means a reduction in the comfort of the other users of the residence, as well as higher costs of their use of the common parts.
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Igethome has established the possibility of visits without additional payment, provided they do not exceed 2 nights per month.
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Any additional use will be charged on the next rent as an extra.
Are the residences for both genders?
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Yes. There is no distinction between male and female. Use of common sense is encouraged to safeguard privacy between genders.
Do the residences mix professionals and students?
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No. igetHOME has student-only residences (igetHOME COLLEGE), just as it has residences for professionals only (igetHOME CORPORATE)
Can I reserve outside of the pre-defined periods? (igetHOME College only)
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As long as the full period payment is assured (semester), igethome does not impose a check in or checkout date
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The periods can be consulted in the policy (above)
Can I book on vacation time (July and August)? (College only)
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In the holiday months the prices charged are different from the school periods. Talk to us
